OTRS::ITSM Icon

OTRS::ITSM

ITIL compliant and Open Source IT service management solution

OTRS::ITSMOverview

OTRS is an Open source Ticket Request System (also well known as trouble Ticket System) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, HELPDESK, etc. department to react quickly to inbound inquiries. Do you receive many e-mails and want to answer them with a team of agents? You're going to LOVE the OTRS!

OTRS::ITSM is the first ITIL compliant and Open Source IT service management solution.

NEW

Fixed some bugs.

OTRS::ITSMInformation

Version
1.3.2
Date
01.21.10
License
Language
English
File Size
142KB
Developer
Category
SubCategory
Operating Systems
Windows ,Linux,Mac OS,BSD,Solaris
System Requirements
No additional system requirements.
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ITIL compliant and Open Source IT service management solution
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